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Our dedicated customer service team is led by our trusty receptionist, Alex, and Co-Founder, Jason. Whether you have a question, need help with an order, or just want to say hi — we’re available 24/7.

Frequently Asked Questions

Can I buy Purely Nutrient Ethiopian Black Seed Oil in stores?

Currently, Purely Nutrient Ethiopian Black Seed Oil is available exclusively online. This allows us to maintain strict quality control, ensure freshness, and offer the highest-potency single-origin oil without retail markups.

What ingredients are in Purely Nutrient Ethiopian Black Seed Oil?

Purely Nutrient contains one ingredient only:
100% pure Ethiopian black seed oil, sourced from high-altitude farms (8,000 feet) in the Ethiopian highlands.
No fillers. No additives. No preservatives.

Is Purely Nutrient safe to take with my current medications?

Ethiopian black seed oil is generally well-tolerated, but if you are pregnant, nursing, have a medical condition, or are taking prescription medications, we recommend consulting your healthcare professional before use.

How should I store Purely Nutrient Ethiopian Black Seed Oil?

Store in a cool, dry place, away from direct sunlight. There’s no need for refrigeration. Keep the bottle tightly sealed to preserve potency.

Will Purely Nutrient Ethiopian Black Seed Oil help with my energy levels and overall health?

Yes. Many customers take it to support:

Natural, sustained energy
Gut and digestive health
Immune function
Healthy inflammatory balance
Mental clarity and focus
And more...

Results may vary, but consistent use supports whole-body wellness from the inside out.

How long until I feel results?

Some people notice changes like reduced bloating or improved energy within 1–2 weeks. More noticeable improvements in digestion, inflammation, and overall vitality typically occur with consistent use over 30–90 days.

How often should I take it?

Take two softgels once daily, preferably before bed, or as directed by your healthcare professional.

How many softgels are in each container?

Each bottle contains 30 softgels

Are there any age or health restrictions?

This product is recommended for adults 18 and older, but is also safe for children ages 5 and up. If your child has trouble swallowing softgels, just cut one open and mix the oil into food or a drink — works just as well. Same goes for anyone who has difficulty swallowing capsules. If you have any health concerns, consult your doctor before use.

What if it doesn’t work for me?

We understand that every body is different. That’s why your purchase is protected by our 90-day money-back guarantee. If you’re not satisfied for any reason, you can request a full refund.

What is your return policy?

We offer a 100% risk-free, 90-day return policy. Simply contact our support team within one year of purchase, and we’ll take care of the rest—no hassle, no stress.

How can I unsubscribe or pause my subscription?

Managing your Purely Nutrient Ethiopian Black Seed Oil subscription is quick and easy. You can pause or cancel anytime—no hassle.

Here’s how it works:

⏺ Access Subscription Management
Visit our website and scroll to the footer (bottom of the page).
Click on “Manage Subscription.”

⏺ Verify Your Account
Enter the email address you used when placing your order or receiving your subscription confirmation.

⏺ Access Your Subscription Portal
You’ll receive an email with a secure access link.
Click the link to go directly to your personal subscription portal.

⏺ Manage Your Subscription
Inside the portal, you’ll see all of your active subscriptions.

To cancel:
Select the subscription and click “Cancel.”
To pause:
Choose “Pause” (if available) to temporarily stop shipments without fully canceling.

⏺ Renewal Reminders
We’ll always send you a reminder email before each renewal, so you’re never caught off guard.

If you don’t see the access email, please check your spam or promotions folder.

Still need help? Our customer support team is always happy to assist you.